Ninja Transfers

Printing & Signage • United Statesninjatransfers.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

54/100

−5.9 vs. last month4.54 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#169of 232

Top 73% · Mid Pack

#1 (best)#232 (worst)

#167Peer

#168Peer

#169This company

#170Peer

#171Peer

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 16% negative

84%

positive

Positive84%
Neutral1%
Negative16%

Sentiment Balance

Covering September 2024 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

20.8%

Delivery Shipping

20.2%

Customer Support

12.5%

Loyalty

12.2%

Response Speed

12.0%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 3.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100

38/100

signal score

•Built from a negative-review share of 25.7% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

85.0%

4★

2.8%

3★

2.0%

2★

1.8%

1★

8.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 88.6% of reviews in the last three months were positive, compared with 90.5% in the three months before that.

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