Customereye

Nikura

Beauty & Wellness • United Kingdomnikura.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 26 days (about 234 per month). Busiest month: 54% of reviews — one month dominates this sample. Languages: en 100%, es 1%.

Overall Score

59/100
Short observation window (26 days)
−2.8 vs. last month4.66 ★ average rating · 200 reviews
59/100 from 200 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 54% of the reviews.

Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026

Score

58.6

Industry average 65.4

6.8 below average

Rating

4.66

Industry average 4.28

0.38 above average

Reply rate

—

Industry average 40.6%

not measured

Competitive Performance Rank

Among ranked Beauty & Wellness companies

#1266of 1840 ranked in Beauty & Wellness
Top 69% · Mid Packup 34 from last month
#1 (best)#1840 (worst)
#1264Peer
#1265Peer
#1266This company
#1267Peer
#1268Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

89% of reviews positive, 11% negative

89%
positive
  • Positive89%
  • Neutral1%
  • Negative11%

Sentiment Balance

Covering September 2026 — 108 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 12% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
Hidden
Response Speed
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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