Based on public reviews and response behavior.
109 reviews over 938 days (about 3.5 per month). Busiest month: 11% of reviews. Languages: en 92%, unknown 6%, fr 1%.
Beauty & Wellness average: score 63.7, rating 4.23 stars, reply rate 38.5%, over 2,578 ranked companies · benchmark 15 Oct 2026
Score
57.2
Industry average 63.7
6.5 below average
Rating
4.10
Industry average 4.23
0.13 below average
Reply rate
—
Industry average 38.5%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 27% negative
Covering May 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 50% negative and 25% neutral.
Share of theme mentions
Themes extracted from 109 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,578 ranked companies in Beauty & Wellness (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.462). Review the worst months in the trend data to identify specific operational or product issues.
"Delivery Shipping" is the strongest recurring theme in the reviews: 62 mentions with a sentiment score of 73.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
