Based on public reviews and response behavior.
200 reviews over 356 days (about 17 per month). Busiest month: 13% of reviews. Languages: en 96%, unknown 4%, es 1%.
Beauty & Wellness average: score 65.5, rating 4.29 stars, reply rate 40.7%, over 1,832 ranked companies · benchmark 31 Oct 2026
Score
81.2
Industry average 65.5
15.7 above average
Rating
3.95
Industry average 4.29
0.34 below average
Reply rate
—
Industry average 40.7%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 27% negative
Covering July 2026 — 16 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 38% negative and 6% neutral.
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,832 ranked companies in Beauty & Wellness (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 81.2 places the company in the top quarter of about 1,800 ranked Beauty & Wellness companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 97% of reviews against an industry average of 41%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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