Based on public reviews and response behavior.
193 reviews over 1,832 days (about 3.2 per month). Busiest month: 86% of reviews — one month dominates this sample. Languages: en 100%, unknown 1%.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
81.0
Industry average 65.4
15.6 above average
Rating
4.67
Industry average 4.28
0.39 above average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
92% of reviews positive, 8% negative
Covering December 2022 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 193 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 81.0 places the company in the top quarter of about 1,800 ranked Beauty & Wellness companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Loyalty" is the strongest recurring theme in the reviews: 93 mentions with a sentiment score of 91.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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