Based on public reviews and response behavior.
133 reviews over 24 days (about 169 per month). Busiest month: 93% of reviews — one month dominates this sample. Languages: en 88%, es 7%, it 2%.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
64.7
Industry average 65.4
0.7 below average
Rating
3.82
Industry average 4.28
0.46 below average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 31% negative
Covering August 2026 — 124 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 66% of reviews in this period, with 32% negative and 2% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 133 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.111 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 97% of reviews against an industry average of 41%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99
