Customereye

Luxe Research

Beauty & Wellness • United Statesluxeresearchlab.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 39 days (about 156 per month). Busiest month: 55% of reviews — one month dominates this sample. Languages: en 91%, unknown 8%, es 1%.

Overall Score

65/100
Short observation window (39 days)
+12.0 vs. last month3.82 ★ average rating · 200 reviews
65/100 from 200 reviews over 3 months, limited confidence. trend not shown: window under six months. one month holds 55% of the reviews.

Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026

Score

64.6

Industry average 65.4

0.8 below average

Rating

3.82

Industry average 4.28

0.46 below average

Reply rate

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Industry average 40.6%

not measured

Competitive Performance Rank

Among ranked Beauty & Wellness companies

#976of 1840 ranked in Beauty & Wellness
Top 53% · Mid Packup 296 from last month
#1 (best)#1840 (worst)
#974Peer
#975Peer
#976This company
#977Peer
#978Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

66% of reviews positive, 34% negative

66%
positive
  • Positive66%
  • Neutral1%
  • Negative34%

Sentiment Balance

Covering August 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Onboarding
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Pricing
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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