Based on public reviews and response behavior.
146 reviews over 300 days (about 15 per month). Busiest month: 16% of reviews. Languages: en 100%.
Lending & Consumer Finance average: score 69.4, rating 4.55 stars, reply rate 45.3%, over 2,381 ranked companies · benchmark 23 Oct 2026
Score
56.5
Industry average 69.4
12.9 below average
Rating
4.71
Industry average 4.55
0.16 above average
Reply rate
—
Industry average 45.3%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 14% negative
Covering October 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes extracted from 146 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,381 ranked companies in Lending & Consumer Finance (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.233). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 56.5 sits in the bottom quarter of about 2,600 ranked Lending & Consumer Finance companies (25th percentile: 58, median: 70). The weakest topic and the reply rate are the two levers that move this score fastest.
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