Customereye

Aloha by NCR Voyix

Software & Web Services • United Statesncrvoyix.com%2Frestaurant

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 580 days (about 5.3 per month). Busiest month: 21% of reviews. Languages: en 97%, es 3%.

Overall Score

81/100
−33.3 vs. last month4.60 ★ average rating · 100 reviews
81/100 from 100 reviews over 7 months, moderate confidence.

Software & Web Services average: score 60.3, rating 4.05 stars, reply rate 35.6%, over 2,326 ranked companies · benchmark 31 Oct 2026

Score

80.7

Industry average 60.3

20.4 above average

Rating

4.60

Industry average 4.05

0.55 above average

Reply rate

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Industry average 35.6%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#227of 2326 ranked in Software & Web Services
Top 10% · Top Tierdown 218 from last month
#1 (best)#2326 (worst)
#225Peer
#226Peer
#227This company
#228Peer
#229Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

67% of reviews positive, 31% negative

67%
positive
  • Positive67%
  • Neutral2%
  • Negative31%

Sentiment Balance

Covering March 2025 — 12 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Problem Resolution
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Response Speed
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Loyalty
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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