Customereye

OpticTV

Software & Web Servicesoptictv.online

Review data last updated .

Based on public reviews and response behavior.

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159 reviews over 204 days (about 24 per month). Busiest month: 26% of reviews. Languages: en 93%, fr 7%, es 1%.

Overall Score

81/100
−17.3 vs. last month4.89 ★ average rating · 159 reviews
81/100 from 159 reviews over 7 months, moderate confidence.

Software & Web Services average: score 59.5, rating 4.06 stars, reply rate 36.1%, over 2,026 ranked companies · benchmark 6 Oct 2026

Score

80.6

Industry average 59.5

21.1 above average

Rating

4.89

Industry average 4.06

0.83 above average

Reply rate

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Industry average 36.1%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#176of 2026 ranked in Software & Web Services
Top 9% · Top Tier
#1 (best)#2026 (worst)
#174Peer
#175Peer
#176This company
#177Peer
#178Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

95% of reviews positive, 5% negative

95%
positive
  • Positive95%
  • Neutral0%
  • Negative5%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
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Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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