Customereye

North Carolina Farms

Home & Living • United Statesncfarmsinc.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
+28.6 vs. last month4.65 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#375of 675
Top 56% · Mid Pack
#1 (best)#675 (worst)
#373Peer
#374Peer
#375This company
#376Peer
#377Peer

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 17% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering November 2024 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 590 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.7%
Product Quality
23.3%
Customer Support
15.2%
Loyalty
11.7%
Response Speed
7.9%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW12/100
12/100
signal score
  • Built from a negative-review share of 22.3% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
81.8%
4
9.3%
3
3.5%
2
2.8%
1
2.5%

Based on 600 analyzed reviews. Sentiment is improving: 94.1% of reviews in the last three months were positive, compared with 84.6% in the three months before that.

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