Based on public reviews and response behavior.
103 reviews over 335 days (about 9.4 per month). Busiest month: 15% of reviews. Languages: en 100%.
Lending & Consumer Finance average: score 67.4, rating 4.40 stars, reply rate 44.1%, over 2,601 ranked companies · benchmark 21 Oct 2026
Score
75.3
Industry average 67.4
7.9 above average
Rating
4.50
Industry average 4.40
0.10 above average
Reply rate
—
Industry average 44.1%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 17% negative
Covering October 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 103 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,601 ranked companies in Lending & Consumer Finance (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 32% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 57 mentions with a sentiment score of 85.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
