Customereye

Cash Converters Australia

Lending & Consumer Financewww.cashconverters.com.au

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 157 days (about 39 per month). Busiest month: 26% of reviews. Languages: en 100%.

Overall Score

75/100
Short observation window (157 days)
+15.3 vs. last month4.78 ★ average rating · 200 reviews
75/100 from 200 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Lending & Consumer Finance average: score 67.4, rating 4.40 stars, reply rate 44.1%, over 2,601 ranked companies · benchmark 21 Oct 2026

Score

75.2

Industry average 67.4

7.8 above average

Rating

4.78

Industry average 4.40

0.38 above average

Reply rate

—

Industry average 44.1%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#886of 2601 ranked in Lending & Consumer Finance
Top 34% · Upper Halfup 359 from last month
#1 (best)#2601 (worst)
#884Peer
#885Peer
#886This company
#887Peer
#888Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering September 2026 — 31 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Response Speed
Hidden
Onboarding
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Lending & Consumer Finance