Home Services • United Statesnationalfloorsdirect.com
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 119 days (about 26 per month). Busiest month: 33% of reviews. Languages: en 96%, ro 2%, ca 1%.
Home Services average: score 70.9, rating 4.63 stars, reply rate 44.4%, over 2,068 ranked companies · benchmark 22 Oct 2026
Score
55.8
Industry average 70.9
15.1 below average
Rating
4.62
Industry average 4.63
in line with average
Reply rate
—
Industry average 44.4%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 16% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,068 ranked companies in Home Services (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.138 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.148). Review the worst months in the trend data to identify specific operational or product issues.
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