Customereye

Nano Hearing Aids

Healthcare & Medical • United Statesnanohearingaids.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

39/100
+55.0 vs. last month3.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#581of 615
Top 94% · Bottom Tier
#1 (best)#615 (worst)
#579Peer
#580Peer
#581This company
#582Peer
#583Peer

Overall Customer Sentiment

Below Average

54% of reviews positive, 44% negative

54%
positive
  • Positive54%
  • Neutral2%
  • Negative44%

Sentiment Balance

Covering September 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
21.7%
Delivery Shipping
14.5%
Loyalty
12.7%
Problem Resolution
10.7%
Response Speed
9.1%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 14.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH71/100
71/100
signal score
  • Built from a negative-review share of 52.3% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating
5
58.7%
4
9.8%
3
6.3%
2
6.5%
1
18.7%

Based on 600 analyzed reviews. Sentiment is slipping: 42.9% of reviews in the last three months were positive, compared with 67.3% in the three months before that.

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