Customereye

TickTalk

Appliances & Home Electronics • United Statesmyticktalk.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

48/100
3.84 ★ average rating · 808 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#120of 189
Top 63% · Mid Pack
#1 (best)#189 (worst)
#118Peer
#119Peer
#120This company
#121Peer
#122Peer

Overall Customer Sentiment

Mid Pack

71% of reviews positive, 28% negative

71%
positive
  • Positive71%
  • Neutral1%
  • Negative28%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 767 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
18.3%
Product Quality
16.0%
Communication
14.2%
Loyalty
11.4%
Problem Resolution
9.9%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100
22/100
signal score
  • Built from a negative-review share of 28.0% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating
5
57.3%
4
10.3%
3
9.2%
2
5.4%
1
17.8%

Based on 808 analyzed reviews. Sentiment is improving: 25.0% of reviews in the last three months were positive, compared with 13.3% in the three months before that.

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