Based on public reviews and response behavior.
112 reviews over 356 days (about 9.6 per month). Busiest month: 15% of reviews. Languages: en 100%.
Beauty & Wellness average: score 64.6, rating 4.22 stars, reply rate 38.6%, over 2,562 ranked companies · benchmark 22 Oct 2026
Score
72.5
Industry average 64.6
7.9 above average
Rating
4.27
Industry average 4.22
0.05 above average
Reply rate
—
Industry average 38.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 26% negative
Covering September 2026 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.
Share of theme mentions
Themes extracted from 112 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,562 ranked companies in Beauty & Wellness (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 51 mentions with a sentiment score of 85.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
