Based on public reviews and response behavior.
600 reviews over 928 days (about 20 per month). Busiest month: 37% of reviews.
Healthcare & Medical average: score 64.2, rating 4.34 stars, reply rate 44.3%, over 3,067 ranked companies · benchmark 10 Oct 2026
Score
65.4
Industry average 64.2
1.2 above average
Rating
4.54
Industry average 4.34
0.20 above average
Reply rate
—
Industry average 44.3%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 20% negative
Covering October 2024 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,067 ranked companies in Healthcare & Medical (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.249 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 100% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99