Based on public reviews and response behavior.
200 reviews over 341 days (about 18 per month). Busiest month: 27% of reviews. Languages: en 99%, fr 1%, es 1%.
Healthcare & Medical average: score 64.2, rating 4.34 stars, reply rate 44.5%, over 3,018 ranked companies · benchmark 7 Oct 2026
Score
82.1
Industry average 64.2
17.9 above average
Rating
4.26
Industry average 4.34
0.08 below average
Reply rate
—
Industry average 44.5%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 29% negative
Covering September 2026 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,018 ranked companies in Healthcare & Medical (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 82.1 places the company in the top quarter of about 3,000 ranked Healthcare & Medical companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 99% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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