My Fly Yatra

Travel & Hospitality • United Statesmyflyyatra.com

Review data last updated August 11, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

56/100

+33.3 vs. last month4.50 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Travel & Hospitality companies

#59of 150

Top 39% · Upper Half

#1 (best)#150 (worst)

#57Peer

#58Peer

#59This company

#60Peer

#61Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 10% negative

89%

positive

Positive89%
Neutral1%
Negative10%

Sentiment Balance

Covering October 2024 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 575 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

31.7%

Product Quality

16.6%

Loyalty

13.8%

Pricing

13.4%

Response Speed

6.0%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 1.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100

36/100

signal score

•Built from a negative-review share of 19.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

80.3%

4★

9.2%

3★

0.7%

2★

0.3%

1★

9.5%

Based on 600 analyzed reviews. Sentiment is slipping: 81.2% of reviews in the last three months were positive, compared with 96.0% in the three months before that.

Unlock full insights