Customereye

www.mydummy.co.uk

Kids & Familymydummy.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 1,105 days (about 2.8 per month). Busiest month: 7% of reviews. Languages: en 100%.

Overall Score

75/100
−14.3 vs. last month4.43 ★ average rating · 100 reviews
75/100 from 100 reviews over 16 months, moderate confidence.

Kids & Family average: score 69.3, rating 4.45 stars, reply rate 49.9%, over 105 ranked companies · benchmark 7 Oct 2026

Score

75.3

Industry average 69.3

6.0 above average

Rating

4.43

Industry average 4.45

0.02 below average

Reply rate

—

Industry average 49.9%

not measured

Competitive Performance Rank

Among ranked Kids & Family companies

#42of 105 ranked in Kids & Family
Top 40% · Upper Half
#1 (best)#105 (worst)
#40Peer
#41Peer
#42This company
#43Peer
#44Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

78% of reviews positive, 21% negative

78%
positive
  • Positive78%
  • Neutral1%
  • Negative21%

Sentiment Balance

Covering October 2025 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Response Speed
Hidden
Product Quality
Hidden
Pricing
Hidden
Communication
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Kids & Family