Based on public reviews and response behavior.
100 reviews over 1,289 days (about 2.4 per month). Busiest month: 13% of reviews. Languages: en 100%.
Kids & Family average: score 69.3, rating 4.45 stars, reply rate 49.9%, over 105 ranked companies · benchmark 7 Oct 2026
Score
75.9
Industry average 69.3
6.6 above average
Rating
4.68
Industry average 4.45
0.23 above average
Reply rate
—
Industry average 49.9%
not measured
Among ranked Kids & Family companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 10% negative
Covering April 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 105 ranked companies in Kids & Family (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.241). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 98% of reviews against an industry average of 48%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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