Based on public reviews and response behavior.
100 reviews over 1,186 days (about 2.6 per month). Busiest month: 8% of reviews. Languages: en 99%, es 1%.
Kids & Family average: score 68.1, rating 4.45 stars, reply rate 44.1%, over 168 ranked companies · benchmark 30 Oct 2026
Score
72.9
Industry average 68.1
4.8 above average
Rating
4.39
Industry average 4.45
0.06 below average
Reply rate
—
Industry average 44.1%
not measured
Among ranked Kids & Family companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 18% negative
Covering July 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 168 ranked companies in Kids & Family (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 88 mentions with a sentiment score of 82.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
