Based on public reviews and response behavior.
100 reviews over 3,228 days (about 0.9 per month). Busiest month: 43% of reviews. Languages: en 95%, unknown 5%.
Home Services average: score 70.2, rating 4.63 stars, reply rate 45.9%, over 1,718 ranked companies · benchmark 9 Oct 2026
Score
56.3
Industry average 70.2
13.9 below average
Rating
3.88
Industry average 4.63
0.75 below average
Reply rate
—
Industry average 45.9%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 20% negative
Covering January 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 0% negative and 33% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,718 ranked companies in Home Services (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.129 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.172). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99