Customereye

Myalloy

Healthcare & Medical • United Statesmyalloy.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

48/100
+9.3 vs. last month4.45 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#470of 615
Top 76% · Bottom Tier
#1 (best)#615 (worst)
#468Peer
#469Peer
#470This company
#471Peer
#472Peer

Overall Customer Sentiment

Below Average

73% of reviews positive, 26% negative

73%
positive
  • Positive73%
  • Neutral1%
  • Negative26%

Sentiment Balance

Covering October 2024 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
15.4%
Response Speed
14.1%
Onboarding
12.8%
Product Quality
11.6%
Delivery Shipping
10.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • Built from a negative-review share of 29.7% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
78.5%
4
7.5%
3
3.0%
2
2.8%
1
8.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 87.7% of reviews in the last three months were positive, compared with 90.0% in the three months before that.

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