Customereye

Amazon

Media & Contentmusic.amazon.co.uk

Review data last updated .

Based on public reviews and response behavior.

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87 reviews over 2,063 days (about 1.3 per month). Busiest month: 21% of reviews. Languages: en 99%, es 1%.

Overall Score

43/100
1.16 ★ average rating · 87 reviews
43/100 from 87 reviews over 8 months, limited confidence.

Media & Content average: score 61.5, rating 4.08 stars, reply rate 32.3%, over 1,059 ranked companies · benchmark 23 Oct 2026

Score

42.8

Industry average 61.5

18.7 below average

Rating

1.16

Industry average 4.08

2.92 below average

Reply rate

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Industry average 32.3%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#913of 1059 ranked in Media & Content
Top 86% · Bottom Tier
#1 (best)#1059 (worst)
#911Peer
#912Peer
#913This company
#914Peer
#915Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

37% of reviews positive, 61% negative

37%
positive
  • Positive37%
  • Neutral2%
  • Negative61%

Sentiment Balance

Covering June 2025 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
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Pricing
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Customer Support
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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