Customereye

Amazon

Media & Contentmusic.amazon.co.uk

Review data last updated .

Based on public reviews and response behavior.

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87 reviews over 2,063 days (about 1.3 per month). Busiest month: 21% of reviews. Languages: en 99%, es 1%.

Overall Score

43/100
1.16 ★ average rating · 87 reviews
43/100 from 87 reviews over 8 months, limited confidence.

Media & Content average: score 60.4, rating 4.05 stars, reply rate 32.2%, over 1,106 ranked companies · benchmark 14 Oct 2026

Score

42.8

Industry average 60.4

17.6 below average

Rating

1.16

Industry average 4.05

2.89 below average

Reply rate

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Industry average 32.2%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#938of 1106 ranked in Media & Content
Top 85% · Bottom Tier
#1 (best)#1106 (worst)
#936Peer
#937Peer
#938This company
#939Peer
#940Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

37% of reviews positive, 61% negative

37%
positive
  • Positive37%
  • Neutral2%
  • Negative61%

Sentiment Balance

Covering June 2025 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
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Pricing
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Customer Support
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Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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