Based on public reviews and response behavior.
3,119 reviews over 4,676 days (about 20 per month). Busiest month: 6% of reviews. Languages: en 98%, unknown 1%, es 0%.
Beauty & Wellness average: score 62.5, rating 4.16 stars, reply rate 39.0%, over 2,089 ranked companies · benchmark 6 Oct 2026
Score
57.2
Industry average 62.5
5.3 below average
Rating
4.47
Industry average 4.16
0.31 above average
Reply rate
—
Industry average 39.0%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 20% negative
Covering August 2026 — 32 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 66% of reviews in this period, with 34% negative and 0% neutral.
Share of theme mentions
Themes extracted from 3,119 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,089 ranked companies in Beauty & Wellness (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.170). Review the worst months in the trend data to identify specific operational or product issues.
"Product Quality" is the strongest recurring theme in the reviews: 895 mentions with a sentiment score of 87.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
