Based on public reviews and response behavior.
3,172 reviews over 4,676 days (about 21 per month). Busiest month: 6% of reviews. Languages: en 79%, unknown 20%, es 0%.
Beauty & Wellness average: score 65.5, rating 4.29 stars, reply rate 40.7%, over 1,832 ranked companies · benchmark 31 Oct 2026
Score
60.7
Industry average 65.5
4.8 below average
Rating
4.46
Industry average 4.29
0.17 above average
Reply rate
—
Industry average 40.7%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 15% negative
Covering August 2026 — 48 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 29% negative and 2% neutral.
Share of theme mentions
Themes from the 3,172 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,832 ranked companies in Beauty & Wellness (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.170). Review the worst months in the trend data to identify specific operational or product issues.
"Product Quality" is the strongest recurring theme in the reviews: 910 mentions with a sentiment score of 89.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
