Based on public reviews and response behavior.
1,999 reviews over 271 days (about 225 per month). Busiest month: 15% of reviews. Languages: en 99%, unknown 1%, fr 0%.
Home & Living average: score 65.9, rating 4.44 stars, reply rate 47.6%, over 3,509 ranked companies · benchmark 6 Oct 2026
Score
86.5
Industry average 65.9
20.6 above average
Rating
4.31
Industry average 4.44
0.13 below average
Reply rate
—
Industry average 47.6%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 20% negative
Covering July 2026 — 102 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 8% negative and 2% neutral.
Share of theme mentions
Themes extracted from 1,999 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,509 ranked companies in Home & Living (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 86.5 places the company in the top quarter of about 3,500 ranked Home & Living companies (75th percentile: 76). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 99% of reviews against an industry average of 48%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
