Customereye

FrithRugs

Home & Livingwww.frithrugs.co.uk

Review data last updated .

Based on public reviews and response behavior.

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170 reviews over 358 days (about 14 per month). Busiest month: 19% of reviews. Languages: en 100%.

Overall Score

86/100
+12.5 vs. last month4.92 ★ average rating · 170 reviews
86/100 from 170 reviews over 13 months, moderate confidence.

Home & Living average: score 66.1, rating 4.44 stars, reply rate 47.5%, over 3,746 ranked companies · benchmark 7 Oct 2026

Score

86.4

Industry average 66.1

20.3 above average

Rating

4.92

Industry average 4.44

0.48 above average

Reply rate

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Industry average 47.5%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#351of 3746 ranked in Home & Living
Top 9% · Top Tier
#1 (best)#3746 (worst)
#349Peer
#350Peer
#351This company
#352Peer
#353Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

88% of reviews positive, 11% negative

88%
positive
  • Positive88%
  • Neutral1%
  • Negative11%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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