Customereye

Metropolitan Thames Valley

Real Estate & Propertymtvh.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 206 days (about 30 per month). Busiest month: 23% of reviews. Languages: en 100%.

Overall Score

62/100
−16.8 vs. last month3.54 ★ average rating · 200 reviews
62/100 from 200 reviews over 8 months, moderate confidence.

Real Estate & Property average: score 68.6, rating 4.34 stars, reply rate 51.6%, over 992 ranked companies · benchmark 14 Oct 2026

Score

61.6

Industry average 68.6

7.0 below average

Rating

3.54

Industry average 4.34

0.80 below average

Reply rate

—

Industry average 51.6%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#696of 992 ranked in Real Estate & Property
Top 70% · Mid Packdown 16 from last month
#1 (best)#992 (worst)
#694Peer
#695Peer
#696This company
#697Peer
#698Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

66% of reviews positive, 34% negative

66%
positive
  • Positive66%
  • Neutral1%
  • Negative34%

Sentiment Balance

Covering September 2026 — 9 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 44% of reviews in this period, with 44% negative and 11% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Problem Resolution
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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