Customereye

Mr Harold & Son

General Retail & Marketplacesmrharoldandson.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 288 days (about 21 per month). Busiest month: 26% of reviews. Languages: en 100%.

Overall Score

76/100
4.94 ★ average rating · 200 reviews
76/100 from 200 reviews over 9 months, moderate confidence.

General Retail & Marketplaces average: score 61.9, rating 4.19 stars, reply rate 35.3%, over 2,553 ranked companies · benchmark 10 Oct 2026

Score

76.3

Industry average 61.9

14.4 above average

Rating

4.94

Industry average 4.19

0.75 above average

Reply rate

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Industry average 35.3%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#449of 2553 ranked in General Retail & Marketplaces
Top 18% · Top Tierup 11 from last month
#1 (best)#2553 (worst)
#447Peer
#448Peer
#449This company
#450Peer
#451Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

96% of reviews positive, 4% negative

96%
positive
  • Positive96%
  • Neutral1%
  • Negative4%

Sentiment Balance

Covering August 2026 — 9 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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