Based on public reviews and response behavior.
2,001 reviews over 1,531 days (about 40 per month). Busiest month: 14% of reviews. Languages: en 96%, unknown 3%, es 1%.
Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026
Score
55.2
Industry average 65.5
10.3 below average
Rating
3.71
Industry average 4.43
0.72 below average
Reply rate
—
Industry average 49.6%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 42% negative
Covering June 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 2,001 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,142 ranked companies in Lending & Consumer Finance (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.484). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 0% of reviews against an industry average of 50%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
