Customereye

MowTheLawn

Home & Living • United Statesmowthelawn.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
+0.8 vs. last month4.69 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#269of 675
Top 40% · Upper Half
#1 (best)#675 (worst)
#267Peer
#268Peer
#269This company
#270Peer
#271Peer

Overall Customer Sentiment

Above Average

56% of reviews positive, 40% negative

56%
positive
  • Positive56%
  • Neutral4%
  • Negative40%

Sentiment Balance

Covering December 2024 — 16 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 38% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
27.7%
Response Speed
19.5%
Product Quality
11.8%
Pricing
8.5%
Customer Support
8.3%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 6.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH50/100
50/100
signal score
  • Built from a negative-review share of 48.0% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
87.5%
4
4.5%
3
2.2%
2
1.5%
1
4.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.3% of reviews in the last three months were positive, compared with 94.1% in the three months before that.

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