Customereye

MoveU

Healthcare & Medical • United Statesmoveu.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
4.69 ★ average rating · 597 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#374of 615
Top 61% · Mid Pack
#1 (best)#615 (worst)
#372Peer
#373Peer
#374This company
#375Peer
#376Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 21% negative

78%
positive
  • Positive78%
  • Neutral1%
  • Negative21%

Sentiment Balance

Covering December 2021 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 571 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2021.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
19.6%
Product Quality
18.5%
Customer Support
16.6%
Problem Resolution
13.8%
Pricing
12.8%

Most feedback concerns Loyalty.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM41/100
41/100
signal score
  • Built from a negative-review share of 26.3% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
83.9%
4
7.5%
3
4.2%
2
1.8%
1
2.5%

Based on 597 analyzed reviews. Sentiment is slipping: 75.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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