Based on public reviews and response behavior.
100 reviews over 2,487 days (about 1.2 per month). Busiest month: 22% of reviews. Languages: en 100%.
Home Services average: score 70.5, rating 4.64 stars, reply rate 45.4%, over 1,911 ranked companies · benchmark 10 Oct 2026
Score
38.3
Industry average 70.5
32.2 below average
Rating
3.22
Industry average 4.64
1.42 below average
Reply rate
—
Industry average 45.4%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 43% negative
Covering December 2019 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,911 ranked companies in Home Services (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.233 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.109). Review the worst months in the trend data to identify specific operational or product issues.
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