Based on public reviews and response behavior.
53 reviews over 221 days (about 7.3 per month). Busiest month: 43% of reviews. Languages: de 40%, en 38%, it 11%.
Software & Web Services average: score 60.2, rating 4.08 stars, reply rate 34.7%, over 2,849 ranked companies · benchmark 14 Oct 2026
Score
15.2
Industry average 60.2
45.0 below average
Rating
1.62
Industry average 4.08
2.46 below average
Reply rate
—
Industry average 34.7%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
18% of reviews positive, 80% negative
Covering September 2026 — 19 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 11% of reviews in this period, with 84% negative and 5% neutral.
Based on 3 months of reviews, too short to read a trend
Reviews are mostly in German
Share of theme mentions
Themes extracted from 53 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,849 ranked companies in Software & Web Services (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.648 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 15.2 sits in the bottom quarter of about 2,800 ranked Software & Web Services companies (25th percentile: 51, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
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