Customereye

Uniti Wireless

Software & Web Servicesunitiwireless.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

55 reviews over 1,786 days (about 0.9 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

15/100
Short observation window (1786 days)
−21.5 vs. last month1.09 ★ average rating · 55 reviews
15/100 from 55 reviews over 3 months, limited confidence. trend not shown: window under six months.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026

Score

14.9

Industry average 61.8

46.9 below average

Rating

1.09

Industry average 4.15

3.06 below average

Reply rate

—

Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#3135of 3146 ranked in Software & Web Services
Top 100% · Bottom Tierdown 52 from last month
#1 (best)#3146 (worst)
#3133Peer
#3134Peer
#3135This company
#3136Peer
#3137Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

15% of reviews positive, 84% negative

14%
positive
  • Positive14%
  • Neutral2%
  • Negative84%

Sentiment Balance

Covering August 2023 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Communication
Hidden
Response Speed
Hidden
HiddenHidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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