Based on public reviews and response behavior.
166 reviews over 2,691 days (about 1.9 per month). Busiest month: 22% of reviews. Languages: en 97%, unknown 2%, fr 1%.
General Retail & Marketplaces average: score 63.5, rating 4.21 stars, reply rate 35.0%, over 3,192 ranked companies · benchmark 22 Oct 2026
Score
71.0
Industry average 63.5
7.5 above average
Rating
3.59
Industry average 4.21
0.62 below average
Reply rate
—
Industry average 35.0%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
65% of reviews positive, 35% negative
Covering August 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 166 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,192 ranked companies in General Retail & Marketplaces (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.297 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 62% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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