Based on public reviews and response behavior.
100 reviews over 116 days (about 26 per month). Busiest month: 33% of reviews. Languages: en 94%, unknown 6%.
Auto Parts & Accessories average: score 61.2, rating 4.38 stars, reply rate 34.7%, over 850 ranked companies · benchmark 10 Oct 2026
Score
44.3
Industry average 61.2
16.9 below average
Rating
3.72
Industry average 4.38
0.66 below average
Reply rate
—
Industry average 34.7%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
52% of reviews positive, 46% negative
Covering August 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 850 ranked companies in Auto Parts & Accessories (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.276 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 44.3 sits in the bottom quarter of about 850 ranked Auto Parts & Accessories companies (25th percentile: 51, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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