Based on public reviews and response behavior.
600 reviews over 162 days (about 113 per month). Busiest month: 23% of reviews.
Apparel & Fashion average: score 63.4, rating 4.26 stars, reply rate 38.2%, over 2,170 ranked companies · benchmark 11 Oct 2026
Score
68.9
Industry average 63.4
5.5 above average
Rating
4.59
Industry average 4.26
0.33 above average
Reply rate
—
Industry average 38.2%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 16% negative
Covering September 2024 — 67 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,170 ranked companies in Apparel & Fashion (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 19% of reviews against an industry average of 38%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 282 mentions with a sentiment score of 89.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
