Based on public reviews and response behavior.
100 reviews over 1,108 days (about 2.8 per month). Busiest month: 21% of reviews. Languages: en 97%, unknown 3%.
These figures describe an earlier period, not the last 12 months.
Home Services average: score 70.9, rating 4.63 stars, reply rate 44.4%, over 2,068 ranked companies · benchmark 22 Oct 2026
Score
70.5
Industry average 70.9
0.4 below average
Rating
4.66
Industry average 4.63
0.03 above average
Reply rate
—
Industry average 44.4%
not measured
Not ranked
no reviews in the last 12 months
85% of reviews positive, 14% negative
Covering October 2022 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,068 ranked companies in Home Services (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.252). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 76% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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