Customereye

Monex USA

Finance & Insurancemonexusa.com

Review data last updated .

Based on public reviews and response behavior.

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101 reviews over 782 days (about 3.9 per month). Busiest month: 29% of reviews. Languages: en 80%, unknown 18%, fr 1%.

Overall Score

84/100
−13.3 vs. last month4.92 ★ average rating · 101 reviews
84/100 from 101 reviews over 6 months, moderate confidence.

Finance & Insurance average: score 62.8, rating 4.22 stars, reply rate 46.1%, over 2,794 ranked companies · benchmark 15 Oct 2026

Score

84.0

Industry average 62.8

21.2 above average

Rating

4.92

Industry average 4.22

0.70 above average

Reply rate

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Industry average 46.1%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#250of 2794 ranked in Finance & Insurance
Top 9% · Top Tierdown 366 from last month
#1 (best)#2794 (worst)
#248Peer
#249Peer
#250This company
#251Peer
#252Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

76% of reviews positive, 22% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering August 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 20% negative and 20% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Onboarding
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Response Speed
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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