Based on public reviews and response behavior.
100 reviews over 655 days (about 4.7 per month). Busiest month: 17% of reviews. Languages: en 99%, fr 1%.
Beauty & Wellness average: score 66.1, rating 4.34 stars, reply rate 39.5%, over 2,432 ranked companies · benchmark 23 Oct 2026
Score
57.9
Industry average 66.1
8.2 below average
Rating
2.79
Industry average 4.34
1.55 below average
Reply rate
—
Industry average 39.5%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 45% negative
Covering September 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 29% negative and 14% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,432 ranked companies in Beauty & Wellness (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 97% of reviews against an industry average of 39%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
An average rating of 2.79 stars is 1.4 below the Beauty & Wellness average of 4.2. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
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