Based on public reviews and response behavior.
3,963 reviews over 2,907 days (about 42 per month). Busiest month: 14% of reviews. Languages: en 99%, da 0%, de 0%.
Gaming & Esports average: score 59.9, rating 4.24 stars, reply rate 26.9%, over 816 ranked companies · benchmark 30 Oct 2026
Score
56.2
Industry average 59.9
3.7 below average
Rating
3.65
Industry average 4.24
0.59 below average
Reply rate
—
Industry average 26.9%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 42% negative
Covering August 2026 — 567 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 55% of reviews in this period, with 44% negative and 2% neutral.
Share of theme mentions
Themes from the 3,963 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 816 ranked companies in Gaming & Esports (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 27%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 559 mentions with a sentiment score of 76.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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