Based on public reviews and response behavior.
100 reviews over 2,227 days (about 1.4 per month). Busiest month: 7% of reviews. Languages: en 98%, fr 1%, unknown 1%.
Energy & Utilities average: score 64.5, rating 4.19 stars, reply rate 46.0%, over 701 ranked companies · benchmark 14 Oct 2026
Score
68.6
Industry average 64.5
4.1 above average
Rating
4.53
Industry average 4.19
0.34 above average
Reply rate
—
Industry average 46.0%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 19% negative
Covering January 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 701 ranked companies in Energy & Utilities (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 12% of reviews against an industry average of 46%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 68 mentions with a sentiment score of 82.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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