Based on public reviews and response behavior.
100 reviews over 847 days (about 3.6 per month). Busiest month: 23% of reviews. Languages: en 100%.
Home & Living average: score 66.6, rating 4.37 stars, reply rate 43.8%, over 6,048 ranked companies · benchmark 2 Nov 2026
Score
46.6
Industry average 66.6
20.0 below average
Rating
3.36
Industry average 4.37
1.01 below average
Reply rate
—
Industry average 43.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
61% of reviews positive, 39% negative
Covering August 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,048 ranked companies in Home & Living (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.257 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.824). Review the worst months in the trend data to identify specific operational or product issues.
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