Based on public reviews and response behavior.
600 reviews over 297 days (about 61 per month). Busiest month: 13% of reviews.
Healthcare & Medical average: score 64.1, rating 4.34 stars, reply rate 44.1%, over 3,099 ranked companies · benchmark 14 Oct 2026
Score
56.9
Industry average 64.1
7.2 below average
Rating
4.86
Industry average 4.34
0.52 above average
Reply rate
—
Industry average 44.1%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
90% of reviews positive, 9% negative
Covering December 2024 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,099 ranked companies in Healthcare & Medical (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.121). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 402 mentions with a sentiment score of 88.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99