Mirza Shop

Gaming & Esports • United Statesmirza.shop

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

+7.0 vs. last month4.79 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#152of 259

Top 59% · Mid Pack

#1 (best)#259 (worst)

#150Peer

#151Peer

#152This company

#153Peer

#154Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 20% negative

78%

positive

Positive78%
Neutral3%
Negative20%

Sentiment Balance

Covering September 2024 — 35 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed

20.4%

Loyalty

13.8%

Delivery Shipping

13.6%

Customer Support

13.0%

Product Quality

11.9%

Most feedback concerns Response Speed.

The most common complaint theme is Communication, making up 5.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100

31/100

signal score

•Built from a negative-review share of 29.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

90.5%

4★

4.7%

3★

1.3%

2★

0.5%

1★

3.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.5% of reviews in the last three months were positive, compared with 95.2% in the three months before that.

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