Customereye

Microsoftedge

Software & Web Servicesmicrosoftedge.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

92 reviews over 1,212 days (about 2.3 per month). Busiest month: 5% of reviews. Languages: en 58%, de 27%, da 7%.

Overall Score

29/100
1.20 ★ average rating · 92 reviews
29/100 from 92 reviews over 15 months, limited confidence.

Software & Web Services average: score 60.7, rating 4.06 stars, reply rate 34.1%, over 3,306 ranked companies · benchmark 23 Oct 2026

Score

29.1

Industry average 60.7

31.6 below average

Rating

1.20

Industry average 4.06

2.86 below average

Reply rate

—

Industry average 34.1%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#3137of 3306 ranked in Software & Web Services
Top 95% · Bottom Tier
#1 (best)#3306 (worst)
#3135Peer
#3136Peer
#3137This company
#3138Peer
#3139Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

13% of reviews positive, 85% negative

13%
positive
  • Positive13%
  • Neutral2%
  • Negative85%

Sentiment Balance

Covering March 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Response Speed
Hidden
Problem Resolution
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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