Customereye

Frontier Communications

Software & Web Servicesfrontier.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 156 days (about 39 per month). Busiest month: 23% of reviews. Languages: en 100%, es 1%.

Overall Score

29/100
Short observation window (156 days)
+3.2 vs. last month1.06 ★ average rating · 200 reviews

Competitive Performance Rank

Among ranked Software & Web Services companies

#1051of 1089 ranked in Software & Web Services
Top 97% · Bottom Tier
#1 (best)#1089 (worst)
#1049Peer
#1050Peer
#1051This company
#1052Peer
#1053Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

12% of reviews positive, 87% negative

12%
positive
  • Positive12%
  • Neutral1%
  • Negative87%

Sentiment Balance

Covering September 2026 — 23 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 13% of reviews in this period, with 87% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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