Software & Web Services • United Statesfrontier.com
Review data last updated .
Based on public reviews and response behavior.
156 days of reviews, with a steady monthly review flow. Busiest month: 23% of reviews. Languages: en 100%, es 1%.
Software & Web Services average: score 60.0, rating 4.01 stars, reply rate 35.4%, over 2,440 ranked companies · benchmark 7 Nov 2026
Score
29.0
Industry average 60.0
31.0 below average
Rating
1.06
Industry average 4.01
2.95 below average
Reply rate
—
Industry average 35.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
12% of reviews positive, 87% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 13% of reviews in this period, with 87% negative and 0% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,440 ranked companies in Software & Web Services (benchmark 7 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around product quality scores -0.504 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 29.0 sits in the bottom quarter of about 2,400 ranked Software & Web Services companies (25th percentile: 51, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
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